Privacy Policy

Borland’s & Associates (“Borland’s,” “we,” “our,” or “us”) is committed to protecting the privacy and security of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, websites, and communications.

1. Information We Collect

We may collect the following categories of information:

  • Personal Identification Data: Name, email address, phone number, company details, job title.
  • Transactional Data: Purchase orders, quotations, invoices, and payment details (processed securely through third-party providers).
  • Technical Data: IP address, browser type, device information, and cookies for website functionality and analytics.
  • Compliance Data: Certifications, regulatory documents, and records required for ISO, CE, FDA, or other applicable standards.

2. How We Use Your Information

We use collected information to:

  • Provide and manage our products and services.
  • Process quotations, orders, and service requests.
  • Ensure compliance with international regulations (ISO, CE, FDA).
  • Improve website functionality, security, and user experience.
  • Communicate with you regarding projects, support, and updates.
  • Fulfill legal, contractual, and regulatory obligations.

3. Sharing of Information

We do not sell or rent personal data. Information may be shared with:

  • Authorized Service Providers: Logistics partners, technicians, and compliance auditors.
  • Regulatory Authorities: When required by law or certification standards.
  • Business Partners: Such as For.Tec, for joint projects in ecological and healthcare solutions.

4. Data Retention

We retain personal and project-related data only as long as necessary to:

  • Fulfill contractual obligations.
  • Comply with legal and regulatory requirements.
  • Support warranty, maintenance, and after-sales services.

5. Data Security

We implement industry-standard safeguards, including:

  • Encrypted communications (SSL/TLS).
  • Secure storage and restricted access to sensitive data.
  • Regular audits and compliance checks.

6. International Data Transfers

As a global provider, Borland’s may transfer data across borders. All transfers comply with applicable data protection laws, ensuring adequate safeguards are in place.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to certain processing activities.
  • Request data portability.
  • Withdraw consent at any time (where applicable).

Requests can be made by contacting us at [email protected].

8. Cookies & Tracking

Our websites may use cookies and analytics tools to improve functionality and user experience. You can manage cookie preferences through your browser settings.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with a revised “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Borland’s & Associates 📍 Johnson City, TN 37604, USA 📞 +1 (423) 750-2478 📧 [email protected] 🌐 |